Privacy Policy for Compliance Assured
Effective Date: 17 September 2025
1. Introduction
Compliance Assured (“we,” “us,” “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website and services to obtain building safety compliance solutions.
2. Data Collection
We collect personal data from you to provide our services, which include connecting you with accredited specialists and managing building compliance projects. The types of personal data we may collect include:
- Contact Information: Your name, email address, phone number, and company name.
- Building Details: Information about the property for which you are seeking services, such as its address, type, and specific compliance needs (e.g., EWS1 forms, FRAEWs).
- Communication Data: Any information you provide when you communicate with us via email, phone, or our website forms.
- Technical Data: Information about your device and how you interact with our website, such as your IP address, browser type, and operating system.
3. Data Usage
We use the collected personal data for the following purposes:
- Providing Quotes: To assess your needs and provide accurate, all-inclusive quotes for building compliance services.
- Facilitating Communication: To respond to your inquiries, provide customer support, and keep you updated on the status of your project.
- Service Delivery: To manage and coordinate the delivery of services, including arranging logistics and ensuring the project is completed by qualified professionals.
- Compliance and Legal Obligations: To ensure our services and data processing activities comply with relevant legal and regulatory requirements.
4. Data Storage and Security
We take the security of your personal data seriously. We implement robust technical and organizational measures to protect your information from unauthorized access, accidental loss, disclosure, or destruction. Your data is stored on secure servers with access restricted to authorized personnel. We use industry-standard security protocols to safeguard your information throughout its lifecycle.
5. Data Sharing
We may share your personal data with third parties only when it is necessary to provide our services. This includes:
- Accredited Specialists: We will share relevant building details and contact information with our network of accredited specialists (such as fire engineers and chartered surveyors) to enable them to provide quotes and perform the requested services.
- Service Providers: We may share data with trusted third-party service providers who assist us with our business operations (e.g., IT and data storage providers) under strict confidentiality agreements.
We do not sell your personal data to any third parties for marketing purposes.
6. User Rights
Under data protection laws like the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccurate or incomplete data we have about you.
- Right to Erasure: You can request that we delete your personal data under certain conditions.
- Right to Restrict Processing: You can ask us to limit how we use your data.
- Right to Data Portability: You can request that we transfer your data to another organization.
- Right to Withdraw Consent: Where we rely on your consent to process your data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how you interact with our services. Cookies are small text files placed on your device. We use them for purposes such as:
- Functionality: To enable core website features.
- Analytics: To collect information on how visitors use our site, helping us improve its performance and design.
You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies.
8. Compliance with Laws
This policy is designed to comply with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring the highest standards of data privacy and security.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our data handling practices, please do not hesitate to contact us.